NexlaTV

Terms of service

NexlaTV service scope, account responsibilities, trial access, and billing policy.

1. Operator, service and eligibility

NexlaTV is operated by Zhaoyu Yang（杨兆雨） as an individual located in mainland China. Website: https://nexlatv.com. Contact us through support.

NexlaTV connects Emby, Jellyfin and Plex for browsing, search, details, episode selection and supported playback. Phones are for configuration and preview only. You must be legally able to enter an agreement and authorized to use the media servers you connect.

We provide software, not media content, media server accounts or third-party memberships. NexlaTV is not officially affiliated with or endorsed by Tesla, Emby, Jellyfin or Plex.

2. Account security and authorized media

Provide accurate account information, protect your password and phone access links, and share access only with people you authorize. Contact support if you suspect unauthorized use.

Connect only servers and media you own or are legally authorized to access. Copyright infringement, stolen credentials, unauthorized access, fraud, unlawful content and attacks or interference with services are prohibited.

Eligible new accounts may receive one 10-day trial at first login, without a card or automatic conversion to payment. Check your account for the start and expiry times. Repeated logins or scans do not grant another trial; active access does not receive an additional trial. After expiry, source management and browsing remain available, but new playback cannot start. See pricing and trial.

Monthly access costs US$5.99, quarterly access US$15.99 every 3 months, and annual access US$47.99 every 12 months. All plans have identical features. A subscription starts only after an active purchase and explicit consent to recurring charges, then renews on the chosen cycle until cancelled. Registration, trials and phone scans do not authorize charges.

4. Cancellation and refunds

Cancelling future renewal leaves the current paid period active until expiry, with no further renewal. Cancellation is separate from a refund or account deletion. Signing out or removing a source does not cancel renewal.

A full refund may be requested within 7 days of the first payment; duplicate charges are refunded for the duplicate amount. Renewals do not restart the first-payment refund window. Applicable statutory consumer rights remain unaffected.

For billing or refund requests, contact support with your account email, payment reference and a description of the issue. Do not send passwords, verification codes or full payment-card details. Contacting support does not limit your legal right to seek help from a payment provider or competent authority.

5. Compatibility and third-party dependencies

Use and playback in Drive have been tested on AMD-equipped Tesla systems, without a guarantee for every model or software version. Intel Atom systems may suffer browser crashes and are not supported for reliable use. Viewing while moving is for passengers only; drivers must not watch or operate the service.

Your experience depends on networks, media formats, media servers, the player and vehicle software. Secure pages may block HTTP media. Read the compatibility guide. This explanation does not exclude liability or consumer rights required by applicable law.

6. Suspension and termination

Material misuse, unauthorized access, fraud or legal requirements may result in restricted or terminated access. Cancellation or expiry does not delete your account. See the privacy policy for data handling and deletion requests.

7. Disputes, changes and contact

Product, billing, refund, privacy and security requests use support. You may contact us to discuss a dispute without limiting other legal remedies.

Changes to these terms will appear on this page.